How logistics companies in UAE managed operations continuity in COVID-19

 

 

COVID-19 pandemic stunned the world economies on short notice and affected big and small businesses' smooth operations in all sectors as it scaled. But even in those unprecedented times, there were some essential industries such as logistics, where companies were operational on the field bearing the risk of virus every day. As time moved, it understood that the only choice left was to 'live with the virus' while staying safe from it. One of UAE's top logistics companies, SLR Shipping Services LLC, adroitly managed business continuity to ensure stable, secure, and effective workflows in such challenging times by working in a pro-active and planned manner.

 

 The company ensured its staff's utmost safety and retained customers' consignments during the pandemic. The quick decision-making continued to connect through internal & external communications, and swift actions really changed the current adversity into an opportunity for SLR Shipping Services LLC.

 

On the ground level, the team often faced practical challenges, such as employees turning up with sub-optimal health conditions that disrupted the planned roster. Working on a skeletal team made it challenging to achieve operations efficiencies.

 

 To execute smooth operations continuity in all the regions amidst the crisis, SLR Shipping Services LLC prioritized its critical resources, i.e., workforce, network, partners, and ensured their continuity by providing a 100% safe & healthy environment and development without any compromise with clear objectives in mind to serve its customers' supply chain and logistics needs and to support the country's economy by keeping its wheels running.

 

 It digitally transformed its operations & transactions to minimize physical contact risk and incorporated cloud-based systems that facilitated Work From Home for most of the workforce. Safety & security of employees, staff, premises, and customers' consignments was ensured by 'no-contact deliveries, promoting digital payments, regular sanitization, daily thermal screening of those coming at work, and religiously following all the guidelines mandated by UAE Government. 

 

 The ongoing pandemic has changed the entire industry's delivery operations, including the Logistics companies in Dubai, if not forever, but for a long time coming. To avoid the spread of COVID-19, customers today are shifting their loyalty towards businesses that guarantee 'zero contact' delivery and digital payments. Logistics company in Dubai have planned out their operations based on the same idea as it is new but, fortunately, not hard to achieve.